Installation, Configuration, Maintenance (service packs, patches, etc.)

Server services (print, file, DHCP, DNS, FTP, HTTP, mail, SNMP, telnet)

Client services, Support, Content management, Content deployment (file system planning and structure) Server administration and management

User and group management, Backup management, Security management

Disaster recovery, Resource management, Automation management (automatic job scheduling)Site management notebooks and documents

System support, User support and education, Web domain

Network domain, Database domain, OS domain, Support domain